What Information We Hold and Why
We collect the details you provide when registering — your name, contact number, and the payment method you use, whether that is bKash, Nagad or Rocket. When you make a deposit or request a withdrawal, the transaction reference tied to your mobile wallet is logged against
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your account so we can verify it and resolve any queries quickly. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect unusual access patterns. This is standard practice for any account-based service
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and is not shared with unrelated third parties. If you contact our support team, the conversation is stored to help us follow up and improve our service. We do not sell your personal data. Data shared with payment processors like bKash, Nagad and Rocket is limited
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to what those providers need to complete your transaction. Your data is retained for as long as your account remains active and for a reasonable period after closure, in line with applicable law. Availability of our services depends on your local law and the eligible regions
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we support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.