What These Answers Cover and Why They Matter
We built this FAQ around the real questions that come up when you're managing your ok004 account. Instead of vague pointers, each answer walks through the actual step — the payment method to choose, the wallet flow to follow, or the account setting to check. Deposits through bKash, Nagad, or Rocket follow the same mobile-wallet path you already use every day: open
your wallet app, send to the account number shown in the cashier, confirm with your PIN. Withdrawals reverse that flow — request from your account, verify your wallet ownership, and the amount routes back to the wallet you used. For anything not covered here, our support team handles queries during staffed hours. All answers apply to eligible regions only; access depends on
your local law. If a question you have isn't listed, reach out directly through the live chat or email channel shown on our contact page.
- bKash
- Nagad
- Rocket